U.S. Department of Transportation requires that customers should provide one set of keys for the vehicle, including the ignition, trunk, and glove box.

All antennas including temporary ones should all be removed or if possible lowered.

We ask that all customers provide a clean vehicle; this allows the carrier to do a quick and fair evaluation of the vehicle prior to shipment.  Also, it establishes the standard for condition of delivery.

Be sure to turn off all alarms for transport.  If the vehicle requires special instructions to start, please inform the Frank's Auto Transport dispatcher.  Our company is not responsible for any drained batteries or other mechanical problems resulting if the alarm was not turned off.

All racks that are permanently not attached to the car should be removed.

Frank's Auto Transport will not be responsible for any pre-existing nicks, scratches, chips, cracks, or other imperfections.

Customers need to prepare their vehicles for all climates.  All fluids must be checked and filled.  Any damage caused by Acts of Nature, Frank's Auto Transport is not responsible for.