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Frequently asked questions of auto transporters
1. Keys?
U.S. Department of Transportation requires that customers should provide one set of keys for the vehicle, including the ignition, trunk, and glove box.
2. Antennas?
All antennas including temporary ones should all be removed or if possible lowered.
3. Car Wash?
We ask that all customers provide a clean vehicle; this allows the carrier to do a quick and fair evaluation of the vehicle prior to shipment. Also, it establishes the standard for condition of delivery.
4. Alarms?
Be sure to turn off all alarms for transport. If the vehicle requires special instructions to start, please inform the Hollywood Remarketing, Inc. dispatcher. Our company is not responsible for any drained batteries or other mechanical problems resulting if the alarm was not turned off.
5. Racks?
All racks that are permanently not attached to the car should be removed.
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